If You Don’t Use Listing Sites, How Do You Screen Guests?

If you don't use listing sites

When you remove your vacation rental marketing from listing sites and OTAs and take it into your own hands, you have several concerns. How can I increase the number of website visitors? How can I guarantee that site traffic results in reservations? What further methods can I utilize to promote my holiday rental? However, the last thing you want to worry about is admitting the incorrect visitors to your rental property.

Even while many listing sites demand users to authenticate their accounts with a government-issued ID, Airbnb horror tales sometimes occur. So, how can you ensure that you always choose the best visitors when you’re hosting on your own?

Before taking a reservation, we examine seven of the most effective strategies to screen customers. Continue reading to learn more.

1. Be suspicious of unusual email addresses

As a general rule, if an email seems unprofessional, spammy, or plain bogus, it usually is. While it’s true that many individuals will have had an embarrassing initial email address, the vast majority will have outgrown it and created an adult email account suitable for renting holiday homes. If they do not, this might be a warning sign. Here is a list of probable spam email service companies.

Similarly, if the email is sent from a college student’s email account, this may be a problem. Naturally, not all college students have a negative reputation, but if your property is close to the campus, it may be a party waiting to get out of hand.

2. Clarify that they will be required to sign your rental agreement

To guarantee that every visitor that enters your home is a good egg, ensuring that they are informed of the terms and conditions of your rental agreement, including house rules, from the moment they make their first inquiry.

If this is not already mentioned on your website, it’s a good idea to include it in the introduction or “getting to know you” email, so that they are aware that they must sign the agreement to stay at your location. This will dissuade unqualified applicants from submitting a reservation request.

3. Increase the minimum length of stay

Another method to prevent undesirables from staying at your house for a rowdy party? Lengthen your minimum required stay. If your minimum stay increases from one or two to three (or even four) nights, it becomes a considerably larger commitment and will deter party animals from seeking an inexpensive but luxurious location for the night.

4. Demand a sizable security deposit

When tenants are required to pay a deposit of hundreds of dollars, they will be less likely to destroy your property. Setting a hefty (but refundable) damage deposit can deter undesirable tenants from ever considering staying at your house.

Pro Tip: Use Airbnb rental arbitrage to get your food into the Airbnb industry even without owning a property.

5. Google it

To do some web investigation, you need not be a private investigator. If their phone number is registered to a nearby state or city, this might be a warning sign that they’re interested in renting your home for a party. View their photographs on their Facebook page (you can compare these against a Skype call later). Or even search LinkedIn to see a more professional biography of them, read recommendations from past employers or coworkers, and get a deeper understanding of who they are.

6. Call, WhatsApp, or Skype them

Ask your prospective visitors if they are available for a brief phone conversation, Skype, or WhatsApp chat during your first communications (call or instant message). This is an instant red flag if the traveler refuses to speak with you.

Speaking over the phone is not only a great opportunity to introduce yourself, but also to ask all the questions you want without coming off as pushy. Even better are Skype and WhatsApp calls, which allow you to put a face to a name. They may be less inclined to deface your property if they believe you will identify them in the future. In addition, if you already have the guest’s phone number, it will be much simpler to contact them during their stay to provide suggestions and other helpful tips.

7. Check in while staying

Whether you send passengers a brief text message during their stay or let them know in advance that you like to pop by to see how they’re doing, checking on your guests can help you confirm that you did make the proper decision.


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